Effective Date: July 17, 2019
Information We Collect from You
- Account and Profile Information we receive from you on account opening applications or other forms (for example, your name, email address, telephone number, job title, residential address, office location, date of birth, passport or other identification documents which may contain your photograph, social security number, tax identification number, or other national identity number, financial information, username).
- Transaction Information about your transactions with us or others (for example, your transaction history, account balance, payment history, or parties to transactions).
- Technical Information provided via our website(s) and electronic or other forms of communications (for example, your IP address, time zone setting and location, operating system, device and Internet service provider information, web browser details, the address of any referring website).
- Usage Information about how you use our systems and Services (for example, details about how you have accessed Strike Prime, access times, the pages or other content you view, your searches, feedback responses, transactions you undertake, and other actions through the Services including trades, positions, and other details). We may automatically collect log information when you use Strike Prime, even if you have not logged in (for example, when orders are still processing).
- Marketing Information about your preferences in receiving marketing communications from us and your communication preferences.
The Services are not designed to recognize or respond to “do not track” signals received from browsers. You can control the information collected by such tracking technologies or be alerted when cookies are sent by adjusting the settings on your Internet browser or devices, but such adjustments may affect or disable certain functionality of the Services. You can learn more about Google Analytics and your options for opting out of interest-based Google ads at https://adssettings.google.com.
We also may periodically obtain information about you from affiliated entities and other independent third-party sources and will add it to our database of information. For example, we may receive information about your interaction with advertisements on third-party websites.
You have the choice on what information to share with us and what Services you want to engage. You can choose not to provide information to us, but in general some information about you is required in order for you to access certain functionality of the Services and for us to provide the Services to you.
How We Use Your Information
We collect and use your Personal Information to enable us to manage our relationship with you effectively, lawfully, and appropriately during the course of providing you the Services. This includes using information to enable us to comply with any legal requirements and pursue the legitimate business interests of Strike. We may use your Personal Information to:
- Open Your Account(s) with Us - We collect Account and Profile Information as part of our account opening process, including as may be required by the Know Your Customer (KYC) protocols of regulated third parties with whom we do business.
- Optimize and Personalize the Services - We use Technical Information, Usage Information, and Marketing Information primarily to better tailor and personalize our Services and communications to you, both online and offline, and for any other purpose that complies with applicable law and regulation.
- Improve the Services - We use and otherwise process the Personal Information we collect from you to help us deliver our online services; to administer, evaluate and improve our business (including developing new products and services, improving existing products and services, performing data analytics and other research tasks, communicating with you via any means, and performing accounting, auditing and other internal functions); manage our risks; to market our services and products; and to comply with and enforce applicable laws and regulations, relevant industry standards, contractual obligations and our policies.
- Use of Aggregate Data - We also use data that we collect on an aggregate or de-identified basis (such that it does not identify any individuals or customers) for various business purposes, where permissible under applicable laws and regulations.
- Process transactions - We may use the information you provide about yourself, including Transaction Information, to fulfill your requests and orders. We do not share this information with outside parties except to the extent necessary to provide the Services and related offerings.
- To send periodic emails - The email address you provide through our contact forms, will be used to send information and updates pertaining to the Services. It may also be used to respond to your inquiries or other requests. If you opt in to our mailing list, you may receive emails that include Strike news, updates, related product and service information, and marketing material. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via the contact information below.
How We Share Your Information
If you apply to open an account with us for access to certain Services, we may share your Personal Information with certain partners, service providers, contractors, agents and other third parties (for example, a custodian or third party trading platform provider) in order to open and service your account(s), protect against fraud, unauthorized transactions, claims, or other liability, including in order to facilitate your registration for a service provided by a third party. Such third parties may contact you as necessary to obtain additional information about you, facilitate any use of the Services, or respond to a request you submit.
We also may share your information:
- In response to subpoenas, court orders, or other legal process or regulatory requirements; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
- When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, interests, or safety of our company or the Services, our customers, or others; or in connection with our Terms of Service and other agreements.
In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.
Sharing Aggregate Data. We may publish, share, distribute, or disclose non-personal information, which may include Personal Information that has been aggregated with information from other users or otherwise de-identified in a manner that does not allow such data about you to be separated from the aggregate data and identified as originating from you, to third parties, including Strike partners. Such non-personal information may help Strike identify and analyze training, demographic, and psychographic trends and information, and report to third parties how many people saw, visited, or clicked on certain content, areas of the Services, ads, or other materials. We may also use such data for research purposes.
How We Store and Secure Your Information
Strike takes technological and organizational measures to protect your Personal Information against loss, theft, and unauthorized access, use, disclosure or modification. For example:
- we transmit data over secured communication channels using SSL Login credentials
- all Personal Information is stored by trusted third-party providers (e.g., HubSpot and AWS)
- all systems used to provide the Services are password protected
- all Services usage is restricted on a per-user basis on the principle of least privilege
We rely on HubSpot’s and AWS’ security programs to protect Personal Information while stored in their respective controlled facilities. For more information on AWS’ security practices and processes, please see https://aws.amazon.com/security/. For more information on Hubspot’s security practices and processes, please see here.
Strike complies with applicable data protection laws, including applicable security breach notification requirements.
Accessing and Updating Your Information
Additional Privacy Information
Data Transfer. Our databases are currently located in the United States. Strike makes no claim that its Services are appropriate or lawful for use or access outside the United States. If you access the Services from outside the United States, you are consenting to the transfer of your Personal Information from your location to the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Services. By sending us your information, you further consent to its storage within the United States.
Collection of Data from Children. The Services are not directed to children, and you may not use the Services or provide any Personal Information to Strike if you are under the age of 18 or if you are not old enough to consent to the processing of your Personal Information in your country.
Your California Privacy Rights. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please e-mail us or write to us at the addresses below.